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Our Practice Charter

 

Our Mission Statement

 

Our aim is to provide Good Quality of Care to all our patients in an environment we find fulfilling to work in.

 

Our Responsibilities

 

Both the clinical and support staff will work to the highest standards to provide the appropriate and best service for it’s patients. They will be civil and courteous in their contact with all patients

 

Your Responsibilities

 

To arrive on time for your appointment and to contact the surgery in good time if you are unable to attend. To be civil and courteous in your contact with all practice staff.

 

NHS Zero Tolerance Policy

 

The practice takes seriously its responsibility to protect both our staff and patients from any form of physical or verbal abuse and takes appropriate action under the NHS Zero Tolerance policy where this is encountered.

 

Freedom of Information Publication

 

Our publication is available on the Internet This publication contains more comprehensive information on the practice and includes details on accessing records held by the practice. The web address is www.foi.nhs.uk/practice/ or you can request a copy from reception.

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